Website Accessibility

Taxsaver Website Accessibility Statement

Iarnród Éireann is committed to making its websites and mobile applications accessible, in accordance with European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020

This accessibility statement applies to the below websites and applications: 

www.taxsaver.ie 


The Iarnród Éireann websites and applications are partially compliant with the Web Content Accessibility Guidelines 2.1 level AA , due to issues listed below:

  • TBC - website under audit by web accessibility consultants

Limitations 

Despite our best efforts to ensure accessibility of the Iarnród Éireann digital platforms, there may be some limitations. Above are details of known limitations, and potential solutions or alternatives. Please contact us if you observe an issue not listed above.

This statement was prepared on 17th July 2024 by the Digital Channels Department of Iarnród Éireann.

This statement was last reviewed on 17th July 2024. 

Complaints

Complaints under the Equal Status Act 2000 (No. 8 of 2000) and/or the Disability Act 2005 (No. 14 of 2005)  

If you wish to register a complaint under the Equal Status Act 2000 (No. 8 of 2000) or the Disability Act 2005 (No. 14 of 2005) please contact the Iarnród Éireann Accessibility Officer via webform or email access@irishrail.ie

Contact Details 

Members of the public wishing to notify Iarnród Éireann of any accessibility failures they encounter, or to request information about or assistance with accessing any content or functionality that is inaccessible, should make contact with the Iarnród Éireann Digital Channels Department or the Accessibility Officer via webform or email access@irishrail.ie

Users of assistive technology or persons with disabilities may also contact (01) 8366 222 / 0818 366222 from 07:00 -19:00 Monday to Friday (excluding public holidays) and 08:00 -18:00 Saturday and Sunday including Bank Holidays for phone assistance when using the Iarnród Éireann Irish Rail website. 

Browser & App accessibility tips and tricks

While we have endeavoured to make this website accessible for all users, there may be some instances where a visually impaired user may find that their experience can be improved by leveraging browser plugins and features. Here you will find guidance on how to configure your browser or operating device for higher contrast viewing.

All text on this site is relatively sized and can be increased or decreased by using your browsers default zoom.

See below for guidance on how to configure your browser or operating system for higher contrast viewing on irishrail.ie.

Google Chrome

Google have developed the high contrast plugin for chrome which allows the user to toggle between a range of different high contrast styles on any website.

Alternatively, it is possible to change chromes settings manually by navigating to chrome://settings/

Firefox

There is a 3rd party extension available for Firefox called dark background and light text which allows the user to toggle between a range of different high contrast styles on any website.

Alternatively, it is possible to manually change some of these settings by navigating to about:preferences

Safari

Safari offer limited configuration from within the browser bay navigating to Preferences > General

It is recommended to configure the global operating system accessibility settings which can be viewed by navigating to System Preferences > Accessibility

Microsoft Edge and Internet Explorer

It is recommended to configure the global operating system accessibility settings which can be viewed by navigating to

Settings > Ease of access

Here you can select between different high contrast themes and change zoom settings.


News

Rail timetable update from 14th October: Morning Connolly route services will revert to pre-26th August pattern to address punctuality issues, with minor time changes to accommodate extra services